Shipping policy

Shipping Policy

Last Updated: 16/05/2026

Thank you for shopping with gutulipops. We are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy carefully to understand how we process and ship orders.

1. Order Processing Time

All orders are processed within 2-3 business days after payment confirmation.

Orders are not processed or shipped on:

Sundays
Public holidays
Unexpected operational closure days

During high-demand periods, sales, or holidays, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email or message with tracking details.

2. Shipping Methods

We work with trusted courier and logistics partners to deliver orders across India.

Shipping methods may include:

Standard Shipping
Express Shipping (if available)
Cash on Delivery (if applicable)

Available shipping options may vary depending on the delivery location.

3. Delivery Timeframes

Estimated delivery timelines are as follows:

Metro Cities: 3–7 business days
Other Cities and Towns: 5–10 business days
Remote Areas: 7–15 business days

Please note that delivery timelines are estimates and may vary due to:

Courier partner delays
Weather conditions
Public holidays
Operational disruptions
High order volumes

We appreciate your patience and understanding in such situations.

4. Shipping Charges

Shipping charges are calculated at checkout based on:

Delivery location
Order weight
Shipping method selected

We may offer:

Free shipping on orders above ₹599
Promotional free shipping offers during special campaigns

Any applicable shipping charges will be clearly displayed during checkout before payment.

5. Tracking Information

Once your order is shipped, you will receive tracking details via:

Email
SMS
WhatsApp (if applicable)

Tracking information may take up to 24 hours to become active after dispatch.

Customers can use the provided tracking link to monitor delivery status.

6. Delivery Issues and Delays

If your package is delayed, lost, or marked as delivered but not received, please contact us immediately at:

Email: gobutogoblintalkies@gmail.com

While we will do our best to assist and coordinate with courier partners, gutulipops is not responsible for delays caused by:

Incorrect shipping information provided by customers
Courier partner operational issues
Natural disasters or force majeure events
Government restrictions or lockdowns

Customers are responsible for ensuring accurate shipping details during checkout.

7. Failed Delivery Attempts

Courier partners may attempt delivery multiple times.

If delivery fails due to:

Incorrect address
Unavailability of the customer
Refusal to accept delivery

the package may be returned to us. Additional shipping charges may apply for re-shipping the order.

8. International Shipping

Currently, international shipping is [AVAILABLE / NOT AVAILABLE].

If international shipping is offered:

Delivery timelines may vary by country.
Customers are responsible for any customs duties, taxes, or import charges imposed by their country.
gutulipops is not responsible for delays caused by customs clearance procedures.